This section provides answers to questions that are frequently asked about Plinkit.

Why is the page I added to my site only showing up when I am logged in? Why can’t public users see it?

You have probably forgotten to change the publishing state of your new page from public draft to published. To do this, log in to Plinkit, click public draft on the green menu bar, and then select publish from the drop-down menu.

Why isn’t my Director’s Message showing up in the news portlet anymore? I didn’t set an expiration date for it.

The news portlet shows only the most recent news items, as determined by their effective dates. Go to the properties tab for your Director’s Message and change your effective date to today’s date.

I am certain that I made specific selections before I saved my edits, but the view tab is not showing the behavior I expected. Why not?

There can be many reasons for this, but one common reason for unexpected behavior of this sort is due to interference caused by the scrolling wheel on your mouse. When viewing form pages that include radio button choices (that is, a list of options from which you are to select only one option by clicking the appropriate circle) or drop-down menus, it is best to avoid using the scrolling wheel on your mouse. Using such “mousewheels” can change radio button or menu selections unexpectedly and result in undesired behavior. We recommend always using the on-screen scroll bars to navigate through your site when you are logged in as an Editor user.

Why I can’t find where to change the date and contact information for my event?

Some event information, such and the event start and end date(s) and times and the contact information, cannot be edited while the event is in a published state. To make corrections, you must first retract the event notification—but don’t forget to republish it after you have made your edits.

I haven’t found the information I need. How can I get more help with Plinkit?

Contact the Plinkit Administrator for your state or regional system. If you are not sure how to contact your Plinkit Administrator, visit http://www.plinkit.org/about.